Gate.io Review 2026: Is This Feature-Rich Crypto Exchange Right For You?

Gate.io stands out for its extensive selection of cryptocurrencies and trading options, making it suitable for experienced traders seeking variety.

However, slow customer support and average fee structure are drawbacks. But not the most important ones, which is the fact that the exchange is not available in the US.

While the platform maintains adequate security protocols, users should carefully review withdrawal fees before trading and be prepared for potential delays in support response.

  • Extensive Cryptocurrency Selection: Gate.io offers one of the widest selections of cryptocurrencies available for trading among exchanges, making it suitable for traders looking for access to both mainstream and lesser-known tokens.

  • Advanced Trading Features: The platform provides various trading options including spot trading, futures trading, margin trading, and leveraged tokens, catering to both beginner and advanced traders.

  • Staking and Earning Opportunities: Gate.io offers staking services and cryptocurrency loans, allowing users to earn passive income on their crypto holdings.

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Gate.io is not a verified partner

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Latest customer reviews

MT

Marcus Thompson

17. dec. 2025
Very unhappy Customer
This company turned out to be nothing but smoke and mirrors, a slick scam that disappeared the moment you got close. Getting money in was simple (just a tiny deposit); getting it out meant jumping through endless "equity" hoops. When I tried to leave, support vanished and got replaced by some senior manager spinning tales about profits waiting behind the next paywall. I went through this loop four times before everything just disappeared. The DFPI records proved this operation never legitimately existed. Six months I was stuck. "ayr'L'P" gave me the exact guidance and resources to work through proper regulatory and legal channels, which led straight to getting my money back.
MR

Michael Rodriguez

15. dec. 2025
Very unhappy Customer
I earned $4.75, couldn't convert it to spot or funding after redeeming, tried moving back to spot or funding. It's stuck in locked staking. Total problem! Just closed my Gatei account...Garbage app total scam!
AT

Alex Thompson

21. sep. 2025
Very happy Customer
Coingate was a game-changer for my small business. They have such a user-friendly platform and good range of supported cryptocurrencies that make it such a breeze to accept payments from customers worldwide. 5 star review!
Read all reviews ({COUNT})

How Gate.io compares - Financer Score

Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.

Financer Score™71

Pricing

60

Trading fees average around 0.2% for standard users, which is in the middle range for cryptocurrency exchanges. The fee structure is transparent but not particularly competitive.

Customer Support

40

Multiple user reviews indicate long response times (often 5+ days) and inconsistent helpfulness. While they offer multiple support channels, users frequently report difficulties getting issues resolved, especially regarding account access problems.

Terms and Flexibility

40

Gate.io offers standard terms in line with industry practices. While they maintain regulatory compliance, their user agreement contains standard legal language that may not be easily digestible for average users. Not available in the US.

Popularity

69

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

96

Some appreciate the wide selection of cryptocurrencies but numerous complaints highlight serious issues with frozen accounts, blocked withdrawals and poor customer support. Reports of funds being locked for extended periods with minimal communication

Gate.io - Investment account in Gate.ioDetails

Pricing, commissions & fees

Maker fee0.2%
Taker fee0.2%
Withdrawal fees$25
Daily withdrawal limit$2 milion
Deposit in cryptoYes
Deposit by bankYes
Deposit by cardYes
Deposit by PayPalNo
Other deposit methodsP2P trading options

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingYes
FuturesYes
OptionsYes
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersYes
Leverage5
Staking optionsYes
LendingYes
NFTYes
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Available via APIYes

Investment options

Number of cryptocurrencies3800
Network: BitcoinYes
Network: EthereumYes
Network: BinanceYes
Network: SolanaYes
Other supported networksYes

Security & Support

Founding year2013
LicensedLicensed
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportNo
Community forumsYes
Supported languagesEnglish, Chinese, Korean, Japanese, Russian, Turkish, Spanish, and more

Additional fields

Recommended companyNo

Company informationInformation

Company nameGate.io
Websitehttps://www.gate.io
Emailsupport@gate.io
Get started

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Latest Reviews

MT

Marcus Thompson

17. dec. 2025
Very unhappy Customer
This company turned out to be nothing but smoke and mirrors, a slick scam that disappeared the moment you got close. Getting money in was simple (just a tiny deposit); getting it out meant jumping through endless "equity" hoops. When I tried to leave, support vanished and got replaced by some senior manager spinning tales about profits waiting behind the next paywall. I went through this loop four times before everything just disappeared. The DFPI records proved this operation never legitimately existed. Six months I was stuck. "ayr'L'P" gave me the exact guidance and resources to work through proper regulatory and legal channels, which led straight to getting my money back.
MR

Michael Rodriguez

15. dec. 2025
Very unhappy Customer
I earned $4.75, couldn't convert it to spot or funding after redeeming, tried moving back to spot or funding. It's stuck in locked staking. Total problem! Just closed my Gatei account...Garbage app total scam!
AT

Alex Thompson

21. sep. 2025
Very happy Customer
Coingate was a game-changer for my small business. They have such a user-friendly platform and good range of supported cryptocurrencies that make it such a breeze to accept payments from customers worldwide. 5 star review!
OA

Oscar Anderson

14. sep. 2025
Very happy Customer
fast checkout and no signup required
KR

Kirill Reznikov

8. jul. 2025
Very happy Customer
Gate's website is designed in a way that you could quickly navigate between the features you need, and it's easy to get a grip on all the trading tools available. The Ukrainian version is translated strangely, everything else is amazing
DK

Dominik King

5. jun. 2025
Very happy Customer
In an industry often plagued by subpar customer service, Gate.io shines. They provide 24/7 customer support through various channels, including live chat, email, and social media, ensuring users get help whenever they need it. One aspect of Gate.io that some users may perceive as less favorable is its rigorous Know-Your-Customer (KYC) process. However, it's essential to understand that this is necessary for security and regulatory compliance.

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Gate.io Review 2026: Trading 3500+ Cryptocurrencies. Worth it?